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Better Plan |
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| Annual Revenue: | 0-$100,000 |
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| Number of Employees: | 1-9 |
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| Seeking Investors?: | no |
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Better Plan is a leading provider of workforce management and planning solutions for small and medium call centers. Better Plan Ltd. is a privately held company founded by veterans in the call center and customer service arenas with over 50 years of combined prior experience. Our innovative WFMwizard software solution was introduced in 2009. WFMwizard is suitable for business users seeking to automate their call center operations weekly planning cycle: accurately forecast call volumes, calculate agents staffing levels needed, optimize shifts structure design, roster agents, etc. WFMwizard is useful for both short and long term planning horizons. WFMwizard was created to fulfill a need of many small and medium call centers for a complete but really affordable workforce management solution. WFMwizard is the most comprehensive workforce management solution that is actually SOLD on the web today and has a free trial version.
